Warranty and service support
At Kemcomm, we know that every company is different, and that the warranty and after-sales and installation services to be offered to partners and end customers must be customised. For this reason, we provide scalable, white-labelled support that can be customised to the specific needs of companies or projects, for the Italian market and with European and international partnerships.
You can choose from break-fix or annual service contracts that cover hardware and software devices, preventative maintenance, and solution health checks of each solution.
Our support options:
- For next business day warranty support
- For 8 hours response / fix
- For 4 hours response / fix
- Customised (OOH / holidays / weekend / 24/7)
- For next business day warranty support
- For 8 hours response / fix
- For 4 hours response / fix
- Customised (OOH / holidays / weekend / 24/7)