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Warranty and service support

At Kemcomm, we know that every company is different, and that the warranty and after-sales and installation services to be offered to partners and end customers must be customised. For this reason, we provide scalable, white-labelled support that can be customised to the specific needs of companies or projects, for the Italian market and with European and international partnerships.

You can choose from break-fix or annual service contracts that cover hardware and software devices, preventative maintenance, and solution health checks of each solution.

 

Our support options:
-  For next business day warranty support
-  For 8 hours response / fix
For 4 hours response / fix
-  Customised (OOH / holidays / weekend / 24/7)